iPad Support

Technical faults, breakages and insurance claims

For iPads issued in October 2019

If your child’s iPad has been damaged or developed a fault, it should be taken to the school’s IT Services team as soon as possible. A member of staff there will process a claim on your behalf.

For iPads issued in October 2018

Please follow this link and complete the form:

EduTech contact form

Out of warranty and non-insurance claims

If you have an iPad that is no longer covered by the manufacturers’ warranty or any other insurance policy, Robert Hall Business Equipment may be able to arrange a chargeable repair for you. They can be contacted on 01452 858100 or at service@robert-hall.co.uk

Financial enquiries

Email: ian@belf.org.uk

Tel: 07375 533960

Personal iPad setup

For students bringing in their own iPad, independently of our scheme, the information on the page below will help prepare the device for school use:

Setting up your child’s iPad

All other queries

If you need any other help, please contact IT Services (itservices@bournside.gloucs.sch.uk)