Technical faults, breakages and insurance claims
If your child’s iPad has been damaged or developed a fault, it must be reported as soon as possible.
If you joined the iPad scheme in October 2019 or February 2020: Please complete the form on the following link.
If you joined the iPad scheme in October 2018: Please complete the form on the following link and provide the policy number ICA3100902.
Out of warranty and non-insurance claims
If you have an iPad that is no longer covered by the manufacturers’ warranty or any other insurance policy, we recommend contacting your local authorised Apple repairers and receive a quote.
Tel: 07375 533960
Personal iPad setup
For students bringing in their own iPad, independently of our scheme, the information on the page below will help prepare the device for school use:
All other queries
If you need any other help, please contact IT Services (firstname.lastname@example.org)