Technical faults, breakages and insurance claims
For iPads issued in October 2019
If your child’s iPad has been damaged or developed a fault, it should be taken to the school’s IT Services team as soon as possible. A member of staff there will process a claim on your behalf.
For iPads issued in October 2018
Out of warranty and non-insurance claims
If you have an iPad that is no longer covered by the manufacturers’ warranty or any other insurance policy, Robert Hall Business Equipment may be able to arrange a chargeable repair for you. They can be contacted on 01452 858100 or at email@example.com