iPad Support

Technical faults, breakages and insurance claims

For iPads on the 2018 scheme: The two-year insurance cover has now expired. You will need to make your own arrangements for a repair.

For iPads on the 2019 and 2020 scheme: If your child’s iPad has been damaged or developed a fault, it must be reported as soon as possible.

Claim form (2019/2020)


Out of warranty and non-insurance claims

If you have an iPad that is no longer covered by the manufacturers’ warranty or any other insurance policy, we recommend contacting your local authorised Apple repairers and receive a quote.

Financial enquiries

Email: ian@belf.org.uk

Tel: 07375 533960

Personal iPad setup

For students bringing in their own iPad, independently of our scheme, the information on the page below will help prepare the device for school use:

Setting up your child’s iPad

All other queries

If you need any other help, please contact IT Services (itservices@bournside.gloucs.sch.uk)